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4848 Grand Gate Way,
Frisco, Texas - 75034

Hello@ThirdPolarity.com

469 456 8002

Infrastructure Audits and IT Health Checks

Evaluating the health, performance, and security of your IT systems to identify risks, inefficiencies, and growth opportunities.

Evaluating the health, performance, and security of your IT systems to identify risks, inefficiencies, and growth opportunities.

Technology doesn’t break all at once. It erodes slowly—through forgotten updates, misconfigured systems, and blind spots in your network. Our Infrastructure Audits are designed to surface these issues before they become emergencies. We assess your systems for performance, stability, and alignment with your business needs. The result is a clear roadmap for improvement, reduced risk, and better long-term performance.

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Whether you’re scaling up, reviewing compliance, or just trying to understand where your bottlenecks are, an IT Health Check gives you visibility and control. We examine everything from device management to cloud performance and security posture, using both automated diagnostics and real-world consulting experience. You’ll know exactly what’s working, what isn’t, and what to do next.

  • Audit outdated infrastructure and software risks
  • Review backup reliability and network uptime
  • Check endpoint security and access controls
  • Get a clear and prioritized report for improvements

how it worksEverything you need to know about
our managed IT and AI process

Managed IT support is a service model where a dedicated team handles your technology needs on an ongoing basis. This includes proactive monitoring, system updates, security checks, and user support. Instead of waiting for things to break, we work in the background to prevent issues before they happen. It’s a smarter way to manage infrastructure, reduce downtime, and keep your business running without interruptions.

Block-hour plans let you pre-purchase a set number of service hours that can be used whenever you need help. These hours can be applied to anything from troubleshooting and onboarding to consultations and AI integration. You’re only billed for the time you use, and there’s no pressure to commit to a monthly retainer. It’s a flexible, affordable way to get expert IT and AI support on demand.

AI is woven into our service model to make your systems faster, smarter, and more efficient. We use AI for things like early-warning alerts, intelligent automations, and predictive reporting. But we also offer dedicated AI consulting to help you explore new tools—like chatbots, document tagging, or workflow assistants—that fit into your existing business. It’s not just about the tech. It’s about finding what helps you work better.

Absolutely. Every business is different, so your support package should be too. We offer flexible options that let you combine core IT support with advanced services like cybersecurity, cloud migrations, or AI workflow design. Whether you need monthly coverage, a one-time audit, or help launching a new system, we’ll work with you to shape a plan that fits your goals, team size, and budget.

pricingSimple and flexible.
Only pay for what you use.

Basic
Perfect for one-off IT tasks
5 support hours
Proactive monitoring
Standard response SLA
Email & chat support
$500
Popular
Plus
Ideal for small projects
10 support hours
Priority response SLA
AI workflow audits
Email, chat & phone
$950
Premium
Full coverage for your team
20 support hours
Rapid response SLA
AI & cloud optimization
24/7 email & chat
$1,800